Fulfilment in logistics refers to the processes of organising and transporting goods from the point of origin to their final destination, which includes warehousing, packaging, handling and tracking them.
That sounds easy enough when put like that, but there are many different ways to fulfil your clients’ orders based on who you’re working with, what you’re shipping and how it’s going to be transported.
What is Fulfilment Logistics?
Fulfilment logistics may be defined as practices, technologies and organizational mechanisms for ensuring that all customers receive their orders quickly and completely.
By following these practices, businesses can ensure customers have a good experience when shopping on an e-commerce site. The primary goal of fulfilment logistics is to minimize customer service complaints while maximizing satisfaction.
Being Efficient
Fulfilment companies have a number of expenses that need to be taken into account, including labour, overheads and transportation. Because of these costs, it’s important to remain efficient at all times.
If a company takes on more orders than it can handle effectively, then its efficiency will go down—which is one of the worst things you can do for your business. It’s also worth noting that as an online retailer grows, so too do its fulfilment needs.
This means that as you expand your business, you may need to hire additional staff or upgrade equipment; however, if you invest wisely in new systems and equipment from day one, then it should be easier to scale up without negatively impacting efficiency.
Fulfilment Options – Dropshipping vs Multichannel
Dropshipping, multichannel and other e-commerce fulfilment options are sometimes seen as interchangeable. However, each has its own benefits and drawbacks, depending on your business model and goals.
No matter which option you choose for your e-commerce business, though, you’ll need to consider factors such as warehousing capacity and geographical factors. Fulfilment strategies can affect profits due to higher demand from customers or overstocking from products ordered by customers.
Therefore, it is important to make a clear decision about how you want to fulfil orders before choosing a strategy. For example, if you opt for dropshipping, then you will only pay for goods when they are shipped directly to customers.
Compliance, Fraud, Counterfeit and More
Regulations and liabilities surrounding e-commerce and fulfilment are numerous. Fulfilment by Amazon (FBA) provides many benefits, but working with third parties, especially across international borders, is complex.
Global e-commerce fraud has risen significantly over recent years; be sure you know what you’re getting into before setting up an online store overseas. Also, consider counterfeiting—it’s a huge issue, and one that isn’t going away anytime soon.
Prestige Logistics Group Offering E-Commerce Fulfilment With Live Time Tracking
Prestige Logistics Group is an e-commerce fulfilment service provider that offers live time tracking and real-time inventory management. With a skilled team of trained professionals, we provide consumers with high-quality products and services while helping them grow their businesses.
Our success is built on our dedication to delivering exceptional customer service, which enables us to exceed customer expectations each and every time.
